Privacy Policy

At GASTROPLUSS (the gastroenterology practice of Dr. Anil Kumar in Meerut), we take the privacy of our patients and website visitors seriously. This privacy policy explains what information we collect, how we use it, and the steps we take to protect it.

By using this website (gastropluss.in) you agree to the terms described below. If you do not agree with any part of this policy, please discontinue use of the website.

01.Information We Collect

This website is primarily an information resource. We collect only the minimum information needed to respond to enquiries and provide clinical services.

• Information you give us: name, phone number, and any message you provide when you contact us by phone, WhatsApp, online enquiry form, or future online appointment booking.
• Information collected automatically: standard technical data such as IP address, browser type, operating system, and pages visited, used only in aggregate to understand how the site is used.
• Cookies: small text files stored by your browser that help the website function and let us measure traffic anonymously (e.g. via Google Analytics, if enabled).

02.How We Use Your Information

The information you share is used only to:

• Respond to your queries and appointment requests.
• Provide clinical consultation, treatment, and follow-up where you become a patient.
• Maintain accurate medical records as required under Indian law and medical practice guidelines.
• Improve the website and our services through anonymous analytics.

We do not sell, rent, or trade your personal information to any third party for marketing purposes.

03.Patient Confidentiality

04.Third-Party Services

This website uses a small number of trusted third-party services to function properly:

• Google Maps — to display our clinic locations.
• Google Fonts — to load the typefaces used on this site.
• Hosting provider — the website is hosted on a third-party hosting platform that processes standard server logs.
• WhatsApp — for direct messaging, when you choose to contact us via WhatsApp.

These third parties have their own privacy policies and may collect data in accordance with their terms. We do not control these third-party services.

05.Cookies & Analytics

We may use cookies and analytics tools (such as Google Analytics) to understand how visitors use the website. This data is aggregated and anonymised — we cannot identify individual visitors from it. You can disable cookies through your browser settings; the website will still function, though some preferences may not be saved.

06.Data Security

We take reasonable technical and organisational measures to protect the information we hold. However, no method of transmission over the internet is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

07.Children's Privacy

This website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

08.Your Rights

You have the right to:

• Ask what personal information we hold about you.
• Request that we correct or update inaccurate information.
• Request deletion of your personal information, subject to our legal obligation to retain medical records for the period required by law.
• Withdraw consent for non-clinical communication at any time.

09.External Links

This website may link to other websites (such as our Instagram or Facebook pages). We are not responsible for the content or privacy practices of those external sites — please review their policies separately.

10.Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top of this page tells you when it was last revised. Significant changes will be highlighted on the website.